PRIVACY POLICY
Version: 1.1
Last Revision/Amendment: 14th December 2023
“Program” - refers to the Vegan Macros 101 Mastery Program
“We, us, our” - refers to Vegan Macros 101 (a trading name of Venture Concepts Limited)
YOUR PRIVACY IS IMPORTANT TO US
We are totally committed to protecting the privacy of our website visitors, app users and customers, we fully appreciate and respect the importance of privacy on the Internet. We will not disclose information about our customers to third parties except where it is part of providing a service to you - e.g. arranging for a product to be sent to you, carrying out credit and other security checks and for the purposes of customer research and profiling or where we have your express permission to do so.
YOUR CONSENT
We will not share or sell your name, address, e-mail address, credit card information or personal information to any third party (excluding partners from whom you may have linked to our site) without your permission.
COMMUNICATION & MARKETING
If you have made a purchase from us we may occasionally update you on our latest products, news and special offers via email. All of our customers have the option to opt-out of receiving marketing communications from us and/or selected third parties. If you do not wish to continue to receive marketing from us please click the ‘unsubscribe’ option in our communications.
COOKIES
A cookie is a small information file that is sent to your computer and is stored on your hard drive. If you have registered with us then your computer will store an identifying cookie which will save you time each time you re-visit our site, by remembering your email address for you. You can change the settings on your browser to prevent cookies being stored on your computer without your explicit consent.
GOOGLE REMARKETING
This website uses the Google AdWords remarketing service to advertise on third party websites (including Google) to previous visitors to our site. It could mean that we advertise to previous visitors who haven’t completed a task on our site, for example using the contact form to make an enquiry. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits to our site. Of course, any data collected will be used in accordance with our own privacy policy and Google’s privacy policy.
You can set preferences for how Google advertises to you using the Google Ad Preferences page, and if you want to you can opt out of interest-based advertising entirely by cookie settings or permanently using a browser plugin.
THIRD PARTY SITES
Our site/app may contain links to and from the websites of our partner networks, advertisers and other third parties. If you follow a link to any of these websites, please note that they have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
CHECKING YOUR DETAILS
If you wish to verify the details you have submitted to us you may do so by contacting us via the e-mail address given below. our security procedures mean that we may request proof of identity before we reveal information. This proof of identity will take the form of your e-mail address and password submitted upon registration. You must therefore keep this information safe as you will be responsible for any action which we take in response to a request from someone using your e-mail and password. We would strongly recommend that you do not use the browser's password memory function as that would permit other people using your terminal to access your personal information.
CONTACTING US
We are always pleased to hear from our customers (even if it is a complaint!). We are always grateful for any time you spend providing us with the knowledge we need to ensure our customers are completely satisfied. We want you to return to the site and to recommend our products and services to your friends and family. If you have any questions or feedback about this statement, or if you would like us to stop processing your information, please do not hesitate to contact us at [email protected].
TERMS & CONDITIONS
Version: 1.3
Last Revision/Amendment: 24th March 2024
“Programs” - refers to Vegan Macros 101 Mastery Membership Program & Challenges (website/web app & services)
“Challenge” - refers to a fixed period Vegan Macros 101 Challenge (website/web app & services)
“We, us, our” - refers to Vegan Macros 101 (a trading name of Venture Concepts Limited)
1. Terms Of Use
Please read, understand, and agree to these terms before using our program. By continuing to use our website and services you agree to the terms laid out below;
All programs are owned and operated by Venture Concepts Limited t/a Vegan Macros 101. These Terms set forth the terms and conditions under which you may use our website/web app and services as offered by us. Our programs offer visitors online services and resources for a Vegan based lifestyle. By accessing or using our programs and services, you approve that you have read, understood, and agree to be bound by these Terms.
2. IMPORTANT: Recurring Payments, Subscription & Challenge Information
Vegan Macros Mastery Membership Subscription
Please Note: Our Vegan Macros Mastery Membership is a subscription program for paying members and can be joined at any time.
If you purchase the Vegan Macros Mastery program you are agreeing to be automatically charged every period (monthly, 3 monthly, 6 monthly or annually - depending on which you choose on signup). Each month you remain a member you will receive new updated recipe ideas and training plans and continued access to the program platform for the time that you choose to remain a member of the Mastery program.
In order to cancel your subscription please read our cancellation terms in clause 3 below.
Vegan Macros 101 Challenges
Please Note: Our Vegan Macros Challenges are a one-off payment program and can only be conducted between fixed pre-assigned dates/periods.
New Challenge Members
If you sign up to a Vegan Macros Challenge you are agreeing to be charged a one-off payment which allows access to content within the app/website for a fixed period of time. You will have access to the app & challenge materials during the challenge period but will lose access to the app after the challenge ends if you do not continue with an active membership.
Existing/Active Subscription Members
If you are an existing/active member of the Vegan Macros Mastery subscription program and join a challenge you agree to be charged a one-off upgrade fee and you will need to remain an active subscriber to retain access to challenge materials. If your membership expires/ends during a challenge you may lose access to the challenge materials.
During a challenge, you will still receive your monthly updated recipe ideas and training plans, but we advise you to follow the plans provided in the challenge during the challenge period and then return to your monthly plan after the challenge ends.
3. Cancellation Terms
3.1 We want you to be 100% happy with your purchase from Vegan Macros 101, but if you do wish to cancel, please see below for details;
Vegan Macros Mastery Membership Program - Subscriptions
To cancel your membership subscription you must email us at [email protected] with at least 7 days' notice before your next payment is due so that you are not charged again.
We cannot accept a cancellation request via any other method - Please DO NOT use the Members Group Chat or any Social Media channels to make a cancellation request as they are not monitored to receive this type of request.
Please note that if you cancel your membership, all plans, challenges, progress and support will be removed from your account at the end of any paid period and you will lose access to any downloadable content. You will also forfeit any current pricing and your account history will be removed (including the Progress Tracker, Food Diary and Workout Logs). Please ensure you have collated any information from the program that you need before your membership ends.
Vegan Macros 101 Challenges
As you will gain access to the challenge app/website and all materials straight after payment, we are unable to offer any refunds on ‘challenges’. Please ensure you are able to take part in any challenge before you sign up and make payment, as no refund can be offered. As this is a one-off payment no recurring charges will be made, so there is nothing to cancel by you.
3.2 Refunds/Partial Refunds
As this is a digitally supplied product once a purchase has been made we cannot offer any refund or partial refund for any unused portion of the program. By purchasing this program(s) you agree to waive the 14-day cooling-off period under the Consumer Contracts Regulations (UK).
Please ensure if you no longer wish to be a member, you should email us at [email protected], at least 7 days before your next payment date (see cancellation procedure above).
3.3 Can I rejoin at a later date?
Of course, we'd love to have you back!
If you decide to sign back up again in the future, you will need to create a new account and you will pay the current published prices at that time.
Note: As this is a progressive program designed to update each month based on your progression - If you cancel & rejoin you will need to start at the beginning phase of training and nutrition.
4. Who can use our program/services?
In order to use our programs/services, you must be at least 18 years of age, or of the legal age of majority in your jurisdiction, and possess the legal authority, right and freedom to enter into these Terms as a binding agreement. You are not allowed to use this program or our services if doing so is prohibited in your country or under any law or regulation applicable to you.
5. Key commercial terms offered to customers
5.1 When purchasing an item, you agree that: (i) you are responsible for reading the full item listing before making a commitment to buy it: (ii) you enter into a legally binding contract to purchase an item when you commit to buy an item and you complete the check-out payment process.
5.2 The prices we charge for using our services / for our products are listed clearly on our website. We reserve the right to change our prices for products displayed at any time for any reason and to correct pricing errors that may inadvertently occur.
6. Plans, Programs & Free Training
6.1 We do not provide medical advice. When following our Plans, Programs & Free Training you are doing so at your own risk, and you are taking full responsibility for the effects on your body that you may experience along the way. Any guidance we may provide is no substitute for professional medical, dietician or physiotherapy advice. Always ask your GP or a registered dietitian if in doubt.
6.2 You understand that you are not purchasing 1:1 individual coaching and consultation services, and you are solely responsible for the outcome of your diet and nutrition and that results are not guaranteed.
6.3 The Programs and Free Training are not appropriate for you if you have any medical conditions, illnesses or eating disorders, or are under 18. By purchasing any plan or program, you are agreeing that you are in good health and are cleared with no medical issues.
6.4 Generally Expected Results
Although our products and services are intended to be fully implemented, sometimes they are not, which could result in a lack of progress/results for the user.
If you implement the products and services from us correctly you should see amazing results, however, it must be disclaimed that even when consumers implement any products or services in full from us it is still possible they will not get the results they may have expected and it is also possible they will not lose fat or gain muscle or achieve any positive results of any kind.
7. Risks Of Product Use
7.1 Please Note: Our programs may not be appropriate for you if you have any medical conditions, illnesses or eating disorders, or are under 18. Before purchasing any plan or program, we recommend you are cleared by a medical professional and have no medical issues. By proceeding to purchase this program you are agreeing that you are in good health and/or have no current issues with eating disorders.
7.2 Our programs or any content provided is not a substitute for direct, personal, professional medical care and diagnosis. None of the nutrition or training plans should be performed or otherwise used without clearance from your physician or health care provider first. The information contained within is not intended to provide specific physical or mental health advice, or any other advice whatsoever, for any individual or company and should not be relied upon in that regard. We are not medical professionals and nothing on this website should be misconstrued to mean otherwise.
7.3 There may be risks associated with participating in activities mentioned in our programs for people in poor health or with pre-existing physical or mental health conditions. Because these risks exist, you will not participate in any nutrition or training plans available from us if you are in poor health or have any pre-existing eating disorders or mental/physical conditions. If you choose to participate in these risks, you do so of your own free will and accord, knowingly and voluntarily assuming all risks associated with such dietary activities. These risks may also exist for those who are currently in good health right now.
7.4 As with any training and nutrition program, you assume certain risks to your health and safety. Any form of training program can cause injuries, and my plans are no exception. You may become injured doing the exercises in your training plan, especially if they are done with poor form. Although thorough instruction is included for each exercise it is your responsibility to carry out the movements correctly.
7.5 Be aware that our programs (like any other physical training programs) do involve a risk of injury. If you choose to participate in these risks, you do so of your own free will and accord, knowingly and voluntarily assuming all risks associated with such exercise activities. These risks may also exist for those who are currently in good health right now.
7.6 We are not medical practitioners. Our advice, whether it be on our website, in our app, in our nutrition plans, training plans or via email coaching, is not meant as a substitute for professional medical advice. You must consult your doctor before beginning ANY nutrition plan or training plan, with no exceptions. You are using our plans, programs, workouts and coaching at your own risk and we are not responsible for any injuries or health problems you may experience or even death as a result of using my programs.
7.7 You understand that you are not purchasing 1:1 individual coaching and consultation services, you are solely responsible for the outcome of your diet and nutrition and that results are not guaranteed.
7.8 It is to be made clear that we are not responsible for any injuries or health problems you may experience or even death as a result of using any of our products or services.
8. Medical Disclaimer.
Our Programs, Products, Services, and Program Materials are not to be perceived as or relied upon in any way as medical advice or mental health advice. The information provided through our Programs, Products, Services, and Program Materials is not intended to be a substitute for professional medical advice, diagnosis or treatment that can be provided by your own physician, nurse practitioner, physician assistant, therapist, counsellor, mental health practitioner, licensed dietitian or nutritionist, member of the clergy, or any other licensed or registered healthcare professional. Do not disregard professional medical advice or delay seeking professional advice because of information you have read in our Programs, Products, Services, and Program Materials, or received from us. Do not stop taking any medications without speaking to your physician, nurse practitioner, physician assistant, mental health provider or other health care professional. If you have or suspect that you have a medical or mental health issue, contact your own healthcare provider promptly. We are not providing health care, medical or nutrition therapy services or attempting to diagnose, treat, prevent or cure in any manner whatsoever any physical ailment, or any mental or emotional issue, disease or condition. We are not giving medical, psychological, or religious advice whatsoever.
If at any point during the use of any of our programs you feel you are not in control of your health or nutrition - please seek professional medical advice immediately.
9. Third-Party Platforms
By signing up for any Vegan Macros 101 Program you agree that it may be hosted on a third-party platform and you agree to the terms and conditions of this platform and to receive emails from them relating to your specific Vegan Macros 101 Program.
10. Retention of right to change offers
10.1 We may, without prior notice, change the Services; stop providing the services or any features of the services we offer; or create limits for the services. We may permanently or temporarily terminate or suspend access to the services without notice and liability for any reason, or for no reason.
10.2 We may, without prior notice, change the pricing or offers of each individual program, which may include price increases during the time of demand or when the value of the product is deemed to be due an increase, or price decreases during sale periods.
11. Ownership of intellectual property, copyrights and logos
The Service and all materials therein or transferred thereby, including, without limitation, software, images, text, graphics, logos, patents, trademarks, service marks, copyrights, photographs, audio, videos, music and all Intellectual Property Rights related thereto, are the exclusive property of Venture Concepts Limited t/a Vegan Macros 101. Except as explicitly provided herein, nothing in these Terms shall be deemed to create a license in or under any such Intellectual Property Rights, and you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit or create derivative works thereof.
12. Right to suspend or cancel user account
We may permanently or temporarily terminate or suspend your access to the service without notice and liability for any reason, including if in our sole determination you violate any provision of these Terms or any applicable law or regulations. You may discontinue use and request to cancel your account and/or any services at any time. Notwithstanding anything to the contrary in the foregoing, with respect to automatically-renewed subscriptions to paid services, such subscriptions will be discontinued only upon the expiration of the respective period for which you have already made payment. You must give at least 7 days notice before your membership renewal date to cancel your subscription.
13. Limitations and exclusions of liability
13.1 We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors; for fraud or fraudulent misrepresentation; for breach of your legal rights in relation to the Plans; and for defective Plans under the Consumer Protection Act 1987.
13.2 Each party’s total liability for any claims, losses, damages or expenses whatever and however. Except as expressly set out in clause 14, neither party shall be liable for any loss of profit, loss of business, loss of goodwill, loss of savings, claims by third parties, loss of anticipated savings, whether direct or indirect or for any indirect loss or consequential loss whatever and however caused (even if caused by that party’s negligence and/or breach of contract and even if that party was advised that such loss would probably result).
13.3 Despite any other provisions of this agreement, neither party excludes or limits its liability for:
13.3.1. fraud or fraudulent misrepresentation;
13.3.2. breach of the obligations implied by section 12 Sale of Goods Act 1979 or section 2 Supply of Goods and Services Act 1982; or
13.3.3. any liability which may not be excluded by law.
14. Right to change and modify Terms
We reserve the right to modify these terms from time to time at our sole discretion. Therefore, you should review these pages periodically. When we change the Terms in a material manner, we will notify you that material changes have been made to the Terms. Your continued use of the Website or our service after any such change constitutes your acceptance of the new Terms. If you do not agree to any of these terms or any future version of the Terms, do not use or access (or continue to access) the website or the service.
15. Promotional emails and content
You agree to receive from time to time promotional messages and materials from us, by mail, email or any other contact form you may provide us with. If you don't want to receive such promotional materials or notices – please just notify us at any time. Our promotional emails will always have a link to unsubscribe from our email lists at the bottom. Or you can contact us by emailing [email protected].
16. Preference of law and dispute resolution
16.1 Our Plans are primarily aimed to customers in the United Kingdom. We reserve the right to reject any orders of plans from outside the United Kingdom. If we do so, you will be given a full refund.
16.2 These Terms, the rights and remedies provided hereunder, and any and all claims and disputes related hereto and/or to the services, shall be governed by, construed under and enforced in all respects solely and exclusively in accordance with the internal substantive laws of the United Kingdom, without respect to its conflict of laws principles. Any and all such claims and disputes shall be brought in, and you hereby consent to them being decided exclusively by a court of competent jurisdiction located in the United Kingdom. The application of the United Nations Convention of Contracts for the International Sale of Goods is hereby expressly excluded.
17. Facebook/Instagram Disclaimer
This site and the products and services offered on this site are in no way sponsored, affiliated, endorsed or administered by, or associated with, Facebook/Instagram or any of its associated platforms. Nor have they been reviewed tested or certified by Facebook or its associated platforms. Facebook is a registered trademark of Meta, Inc.
You understand that you are providing your information to Vegan Macros 101 and not to Facebook. The information you provide will only be used by Vegan Macros 101.
18. Testimonial Disclaimer
All the transformations and testimonials are real. However, it must be disclaimed that these testimonials are not claimed to represent typical results with our programs. They are meant as a showcase of what the most motivated and dedicated people can achieve by following our personalized recipes and training plans. Your results may vary and you may not get the same results compared to someone else when using our services due to differences in your individual exercise history, genetics, and personal motivation/dedication. Your results will depend on the individual and how much effort you put in.
If you have any questions please send us an email. You can contact the support team at [email protected] and we will be more than happy to answer any of your questions.